Privacy Policy

Last updated: May 20, 2026

This Privacy Policy describes how The 20-Minute Hire ("we," "us," or "our") collects, uses, and shares information when you visit our website or purchase the Playbook. We've written this in plain English because that's how we communicate everywhere else, no reason to start using legalese here.

Information We Collect

Information you give us directly

When you purchase the Playbook, contact us, or sign up for our email list, we collect:

Your name and email address
Payment information (processed securely through Stripe, we don't store your card details)
Any information you choose to include in messages to us
Information you input during your Playbook session (role criteria, interview notes, hiring details)

Information collected automatically

When you visit our website, we automatically collect:

IP address and approximate location
Browser type and device information
Pages you visited and how long you stayed
How you arrived at our site (referring URL)

How We Use Your Information

We use your information for these specific purposes, and only these purposes:

To deliver your Playbook session and provide access to the system
To process payments and send purchase confirmations
To respond to your questions and support requests
To send you emails related to your purchase, and occasional updates you can unsubscribe from at any time
To improve our website and the Playbook experience
To comply with legal obligations

We don't sell your information. We don't share it with advertisers. We don't use it to build profiles for resale. If that ever changes, we'll tell you before it happens, not after.

Who We Share Information With

We share information only with these service providers, and only what they need to do their job:

Payment processing

Stripe processes all payments. They receive your payment information directly, we never see or store it. Stripe's privacy policy: https://stripe.com/privacy

Email delivery

We use a third-party email service to send transactional emails (purchase confirmations) and the periodic check-ins mentioned above. They receive your email address and name.

Analytics

We use basic web analytics to understand how visitors use the site. This data is aggregated, it doesn't identify you personally.

Legal compliance

If required by law, court order, or to protect our rights, we may disclose information to authorities. We'll tell you when this happens unless legally prohibited from doing so.

Your Rights

You have the right to:

Access the information we have about you
Correct inaccurate information
Request deletion of your information (subject to legal record-keeping requirements)
Opt out of marketing emails (every email has an unsubscribe link)
Receive a copy of your information in a portable format

To exercise any of these rights, email max@20MinuteHire.com. We respond within 30 days.

Data Retention

We keep your information only as long as we need it:

Purchase records: 7 years (legal/tax requirement)
All other information: kept only as long as needed to provide the product, support you, and resolve disputes, then deleted on request.

Security

We use industry-standard security measures to protect your information. Payment processing happens on Stripe's PCI-compliant infrastructure. Our site uses HTTPS. Our internal systems require authentication. That said, no system is perfectly secure. If a data breach affects your personal information, we will notify you as required by applicable law.

Cookies

We use cookies only for basic site function and analytics. We do not sell your personal information. Your browser settings can block or delete cookies if you prefer; the site will still work.

Children's Privacy

This site isn't directed at anyone under 18. We don't knowingly collect information from minors. If you believe we have, contact us and we'll delete it immediately.

Changes to This Policy

If we update this policy, we'll change the "Last updated" date at the top. For significant changes, we'll email anyone on our list before the change takes effect.

Contact Us

Questions about this policy or how we handle your information? Email max@20MinuteHire.com. We respond within 30 days.